Up to 24 hours per day, up to Onsite services. Choose only one type of 7 days per week service agreement per system to StorageWorks SW600 Data Center Cabinet. 8 hours per day, Monday-Friday For specific ordering information and quotations, consult your local Field Service branch. StorageWorks SW600 Data Center Cabinet offers end user full range of Indirect reseller programs. For specific Field Service products ordering information and quotations, consult your local Field Service branch. OEM purchases service in volume and resells to end user Digital support for StorageWorks SW600 Data Center Cabinet who maintain their own and/or their end user's equipment Self-Maintenance Service Choose only one type of service Agreement - includes updates agreement per system. All software products must have the same type of service agreement per CPU. Basic Service Agreement - includes updates, telephone In general, complete the part number with support, and online access to a the same five digits as the part number service database (for most for the media and documentation kit. products of StorageWorks SW600 Data Center Cabinet) (Refer to Table 1.12) For example, order QY500-x5 for RSX-I IM-PLUS an a TK50. StorageWorks SW600 Data Center Cabinet Agreement - To verify service part numbers, refer to includes updates, telephone the latest Software Product Description support, preventive and remedial (SPD). support, and online access to a service database (for most products) StorageWorks SW600 Data Center Cabinet Installation Service - installation of software products an system