Optimum Service/Recommended When ordering from Step 14, do not Solution - StorageWorks for hard- order from Steps 15 and 16. Only one ware and Startup Package Level Optimum Service per order. All software III for software which includes products must have service of the same DECsupport, StorageWorks PLUS, level. installation, media/documenta- tion, and training Complete the part number with the same five digits as the part number for the Optimum Service/Optional license. Solution - StorageWorks for hardware and Startup Package Order media and documentation Level II for software which separately at no extra charge. includes Basic, DECstart, installation, media/documenta- tion, and training Up to 24 hours per day, up to Onsite services. Choose only one type of 7 days per week StorageWorks service agreement per system. 8 hours per day, Monday-Friday For specific ordering information and quotations, consult your local Field Service branch.