Self-Maintenance Service Choose only one type of service Agreement - AlphaStation 500/500 includes updates agreement per system. All software products must have the same type of service agreement per CPU. Basic Service Agreement - In general, complete the part number with includes updates, telephone the same five digits as the part number support, and online access for the media and documentation kit. to a service database AlphaStation 500/500 (for (Refer to Table 1.12) For example, order most products) QR500-x5 for RSX-11M-PLUS on a TK50. To verify service part numbers, refer to DECsupport Agreement - the latest Software Product Description includes updates, telephone (SPD). support, preventive and remedial support, and online access to a service database AlphaStation 500/500 (for most products) AlphaStation 500/500 Service - installation of software products on system